PRIVACY POLICY

A legal disclaimer

Free Tree Society Kuala Lumpur (“FTS”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

This policy explains how we collect, use, and safeguard your information when you visit our website or register for our programs.

1. Collection of Personal Data

We may collect personal information that identifies you, including but not limited to:

Name and contact details (email address, phone number).
Organizational affiliation (for corporate bookings).
Photographs or videos taken during our events and workshops.

2. Purpose of Data Processing

Your data is collected and processed for the following purposes:

Bookings: To process and confirm your registration for workshops at Bangsar, Taman Tugu, or Pulai Trail.
Communications: To send updates regarding Giveaway Days, environmental news, and volunteer opportunities.
Reporting: To maintain records for conservation impact and CSR partnership reports.
Promotion: To share photos/videos of our activities on social media and official publications.

3. Consent and Choice

By providing your personal data to us, you consent to the processing of your data as outlined in this policy. You may withdraw your consent or "opt-out" of receiving marketing communications at any time by clicking the "unsubscribe" link in our emails.

4. Disclosure to Third Parties

We do not sell or rent your personal data. Your information may only be shared with:

Site Partners: Management bodies of our nursery locations for entry and security purposes.
Legal Requirements: When required by Malaysian law or government authorities.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, accidental loss, or destruction.

6. Access and Correction Rights

Under the PDPA, you have the right to:

Request access to the personal data we hold about you.
Request the correction of any inaccurate or incomplete data.
Limit the processing of your personal data.

7. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your rights, please contact our Data Protection Coordinator at:

Email: info@freetreesociety.org Subject: PDPA Enquiry / Data Update

Privacy Policy - the basics

Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors and customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much, much more.

To learn more about this, check out our article “Creating a Privacy Policy”.

Having said that, a privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, processes, and manages the data of its visitors and customers. It usually also includes a statement regarding the website’s commitment to protecting its visitors’ or customers’ privacy, and an explanation about the different mechanisms the website is implementing in order to protect privacy.

Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location.